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Branded Environment Insights

55+ years of experience gives us a deep understanding and knowledge of retail and branded environments.
Check out our helpful ebooks and reports, read the blog and see our work!

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Resources

metaverse podcast
media

Podcast: Tech Cast on WABE

Miller Zell Speaks with 90.1 FM WABE

Learn all about the Metaverse from WABE's Emil Moffatt, our roundtable host Professor Elizabeth Strickler and Miller Zell's own Tina Chadwick.

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Retail Evolving: Health is Retail

What the Health Industry can Learn from Retail

The Global Wellness Economy is healthy and growing. The increased interest and willingness to prioritize personal health means opportunities for health to adopt retail innovations.

spiekerman speaks retail with tina chadwick
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Podcast: Branded Environments and the Experimental Retail Revival

Tina Chadwick, SVP of creative, strategy and digital for Miller Zell, discusses the future of customer engagement with podcast host, Carol Spieckerman (Spieckerman Speaks Retail!)

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Podcast: Creating More Value for Bank Branches

Sue Dowd, Miller Zell’s senior vice president of retail strategy, joins the BAI Banking Strategies Podcast and host Terry Badger to chat about branch safety measures during COVID-19 and how financial institutions are trying to get more out of less space.

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ebook

From Silos to Seamless

The Journey to Digitally Connect

Learn how to build digital solutions that ease customer and associate friction, while producing measurable results.

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ebook

Great In-Store Environments

Five Strategies to Solve Pain Points and Connect with Customers

Discover five challenges to overcome for the ideal in-store customer experience as cost-effectively as possible.

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report

The Store of the Future is Now

Meet Customers Where They Are Today

What stores can do right now to address industry changes and evolving consumer demands.

Concept to Completion ebook
ebook

Concept to Completion

Bring Your Ideas into Fruition

Better understand what constitutes a true, value-driven, end-to-end service.

Avoid Hidden Costs of a Store Refresh
One-pager

Hidden Costs of a Store Refresh

10 Steps to Avoid Surprises

Learn about the 10 often-overlooked costs during a store refresh.

Retail Sustainability
Infographic

Retail Sustainability

Green Initiatives

Materials used throughout the retail supply chain have tremendous impact on our earth.

Digital Transformation
One-pager

Digital Myth Busting

True Digital Transformation

Discover which digital initiatives are disguised as solutions.

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One-pager

Retail Design Starts with Research

More Than Pretty Pictures

Learn more about how research will improve retail design.

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media

Webinar: Thinking Outside the Store

Signage in a Contactless Environment

Consider the CX journey beyond the front door and how signage plays a role in it.

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Checklist

5 Rs of Innovation at Scale

Strategic, Cost-Effective Execution

Ensure that your innovation rollout anticipates execution at scale, whether that’s 100 or 5,000 locations.

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ebook

Maximize ROI During a Store Refresh

Fulfill Multiple Goals

Solutions that boost sales and build customer loyalty.

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ebook

Add Value to QSR Initiatives

Begin with the End in Mind

From concept to implementation, ROI is always the focus.

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Infographic

Retail and COVID-19

Consumer Sentiment Evolution

How consumer attitudes and preferences are changing.

Retail Life in COVID19
ebook

Retail Life in the Time of COVID-19

Revisiting Research

COVID-19 forced changes in how we manage public spaces.

Retail Data-Driven Design
ebook

Data-Driven Retail Design

Create Experiences that Inspire

Great retail design begins with strategic research.

Importance of Green Retailer
ebook

Is It Important to be a Green Retailer?

Redefining Sustainability in Retail

Our study explores a number of in-store factors and green shopping tendencies.

Centennials and Millennials Banking
ebook

How Not to Be Your Mother's Bank

Banking for the Next Generations

Learn how Centennials and Millennials select and use banks and their branches.

Questions to Ask Print Partner
ebook

Questions to Ask Your Print Management Partner

Print Management Execution

“Too-Good-To-be-True” sales pitches often hide costs and deliver dubious, inconsistent quality.

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Infographic

Shopping by Generation

Boomer to Gen Z

Learn more about the habits and preferences of shoppers at any age.

Digital Transformation
ebook

Digital Myth Busting

Debunk Challenging Myths

Digital transformation in retail requires a content-based strategy, customer-centric execution and measurable goals.

Consumer Banking Study
study

2019 Future Branches Consumer Banking Study

Everyday Banking and In-Branch Activity

Understanding the relationship between customers, the bank and the branch.

Retail Innovation at Scale
ebook

5 Rs of Innovation at Scale

Cost-Effective Retail Innovation

Learn how to navigate the overflow of enticing technology and anchor your design in customer experience improvement.

Avoid Hidden Costs of a Store Refresh
ebook

Avoid Hidden Costs of a Store Refresh

Stay on Track

Achieve your ideal refresh efficiently and cost-effectively.

Videos

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Watch Video

SMU: Gallery 1911

SMU wanted to refresh and expand the potential utility of Centennial Hall. Now renamed, its purpose is to celebrate SMU’s past while pointing toward a promising future. It features an immersive environment, highlighted by a 40-plus-foot interactive digital wall that allowed for customized, event-specific content.

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Watch Video

Bring Your Brand To Life

Craft the optimal customer experience wherever people gather, shop or learn. More than a suite of services, we have the expertise you need that spans your entire project.

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Watch to Learn More

Great Bank Branch Experiences, Adopted at Scale

Bank Branch design is more than how it looks. It’s how it works. Miller Zell knows how to design great branch experiences with an eye for scale. Or we can value engineer an existing design and create a kit of parts for a range of footprints, ensuring installation efficiency and ROI.

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Watch Video

10 Steps For ROI Success

 A store refresh is not just about a fresh coat of paint, new signs or fancy new digital screens. It’s about creating the ideal customer experience that presents your brand at its aspirational best. It’s also about arriving at that ideal as efficiently and cost-effectively as possible.
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Watch Video

Digital at Miller Zell

Digital is now an essential part of the customer (and associate) experience. Learn why in this video and see what our team at Miller Zell can bring to your organization today.

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Watch Video

Digital Solutions

Digital experiences strategically blend into branded environments. From strategy and design, to content, analytics and 24/7 support, we have solutions for you.

Published Expertise

A Bit of Tech Goes a Long Way In-Store

A Bit of Tech Goes a Long Way In-Store

WABE NPR Tina Chadwick AND Elizabeth Strickler METAVERSE

Podcast: Tech Cast on WABE

Credit to iStock and Ridofranz

Time to rethink your post-COVID signage strategy?

spiekerman speaks retail with Tina Chadwick

Podcast: Branded Environments and the Experimental Retail Revival

Blog

Retail Rebound: Panel Looks Ahead to 2023

Retail Rebound: Panel Looks Ahead to 2023

Therabody Merchandising solutions

How to Create Innovative Merchandising Solutions for CPGs and Retail

Quick service restaurant tour Hattie bs and KFC

QSR Tour: A Return to Designing as a Destination

Miller Zell event retail rebound in the ray room

The Future of Retail: Innovative Thoughts for 2023 and Beyond

News

sustainability recycle SGP certification

Miller Zell Earns Sustainable Green Printing Certification Renewal

charity golf classic golfers practicing on open green field

Charity Golf Classic Results for Breast Cancer, Alzheimer’s Research

national preparedness month 2022

Miller Zell 2022 National Preparedness Month

store point retail signage with people silhouettes

Innovative Ideas and Our End-to-End Process from StorePoint Retail

Portfolio

Citizens 1835

Citizens 1835

Truist: Efficient Branding At Scale

Truist: Efficient Branding At Scale

Therabody

Therabody

Specialty Retail: Micro Center

Specialty Retail: Micro Center

Keep Your Brand within REACH™

Stay on-brand with comprehensive program management and industry-leading technology.

Learn More