Skip to content

Branded Environment Insights

55+ years of experience gives us a deep understanding and knowledge of retail and branded environments.
Check out our helpful ebooks and reports, read the blog and see our work!

Book Mockup_Cover_Interior_Pages_web_nobg

From Silos to Seamless

The Journey to Digitally Connect

Learn how to build digital solutions that ease customer and associate friction, while producing measurable results.

MillerZell_5-Challenges-Ebook_hero-image copy

Great In-Store Environments

Five Strategies to Solve Pain Points and Connect with Customers

Discover five challenges to overcome for the ideal in-store customer experience as cost-effectively as possible.

Store of Now graphic 2

The Store of the Future is Now

Meet Customers Where They Are Today

What stores can do right now to address industry changes and evolving consumer demands.

Concept to Completion ebook

Concept to Completion

Bring Your Ideas into Fruition

Better understand what constitutes a true, value-driven, end-to-end service.

Avoid Hidden Costs of a Store Refresh

Hidden Costs of a Store Refresh

10 Steps to Avoid Surprises

Learn about the 10 often-overlooked costs during a store refresh.

Retail Sustainability

Retail Sustainability

Green Initiatives

Materials used throughout the retail supply chain have tremendous impact on our earth.

Digital Transformation

Digital Myth Busting

True Digital Transformation

Discover which digital initiatives are disguised as solutions.


Retail Design Starts with Research

More Than Pretty Pictures

Learn more about how research will improve retail design.


5 Rs of Innovation at Scale

Strategic, Cost-Effective Execution

Ensure that your innovation rollout anticipates execution at scale, whether that’s 100 or 5,000 locations.


Maximize ROI During a Store Refresh

Fulfill Multiple Goals

Solutions that boost sales and build customer loyalty.

Thinking Outside the Store Video-thumb-1

Thinking Outside the Store

Signage in a Contactless Environment

Consider the CX journey beyond the front door and how signage plays a role in it.


Add Value to QSR Initiatives

Begin with the End in Mind

From concept to implementation, ROI is always the focus.


Retail and COVID-19

Consumer Sentiment Evolution

How consumer attitudes and preferences are changing.

Retail Life in COVID19

Retail Life in the Time of COVID-19

Revisiting Research

COVID-19 forced changes in how we manage public spaces.

Retail Data-Driven Design

Data-Driven Retail Design

Create Experiences that Inspire

Great retail design begins with strategic research.

Importance of Green Retailer

Is It Important to be a Green Retailer?

Redefining Sustainability in Retail

Our study explores a number of in-store factors and green shopping tendencies.

Centennials and Millennials Banking

How Not to Be Your Mother's Bank

Banking for the Next Generations

Learn how Centennials and Millennials select and use banks and their branches.

Questions to Ask Print Partner

Questions to Ask Your Print Management Partner

Print Management Execution

“Too-Good-To-be-True” sales pitches often hide costs and deliver dubious, inconsistent quality.


Shopping by Generation

Boomer to Gen Z

Learn more about the habits and preferences of shoppers at any age.

Digital Transformation

Digital Myth Busting

Debunk Challenging Myths

Digital transformation in retail requires a content-based strategy, customer-centric execution and measurable goals.

Consumer Banking Study

2019 Future Branches Consumer Banking Study

Everyday Banking and In-Branch Activity

Understanding the relationship between customers, the bank and the branch.

Retail Innovation at Scale

5 Rs of Innovation at Scale

Cost-Effective Retail Innovation

Learn how to navigate the overflow of enticing technology and anchor your design in customer experience improvement.

Avoid Hidden Costs of a Store Refresh

Avoid Hidden Costs of a Store Refresh

Stay on Track

Achieve your ideal refresh efficiently and cost-effectively.

Watch Video

Bring Your Brand To Life

Craft the optimal customer experience wherever people gather, shop or learn. More than a suite of services, we have the expertise you need that spans your entire project.

Financial Video thumbnail
Watch to Learn More

Great Bank Branch Experiences, Adopted at Scale

Bank Branch design is more than how it looks. It’s how it works. Miller Zell knows how to design great branch experiences with an eye for scale. Or we can value engineer an existing design and create a kit of parts for a range of footprints, ensuring installation efficiency and ROI.

Watch Video

Digital at Miller Zell

Digital is now an essential part of the customer (and associate) experience. Learn why in this video and see what our team at Miller Zell can bring to your organization today.

Watch Video

10 Steps For ROI Success

 A store refresh is not just about a fresh coat of paint, new signs or fancy new digital screens. It’s about creating the ideal customer experience that presents your brand at its aspirational best. It’s also about arriving at that ideal as efficiently and cost-effectively as possible.
Digital CMS - Alt - End - Contact-thumb
Watch Video

Digital Solutions

Digital experiences strategically blend into branded environments. From strategy and design, to content, analytics and 24/7 support, we have solutions for you.

Blurring the Lines Between QSR and Retail

Blurring the Lines Between QSR and Retail

Strategic Store Design is Critical to Meet Anticipated Increases in Holiday Traffic

Strategic Store Design is Critical to Meet Anticipated Increases in Holiday Traffic

Dots or balls coming together to form a brain

The Innovators of 2021

How Physical Retailers Can Attract Today’s Multichannel Shopper

How Physical Retailers Can Attract Today’s Multichannel Shopper

transportation and technology concept logistics

Four Steps to Scale Your Store Program Faster

New York City Person with umbrella walking at crosswalk

NY City Retail Tour: Reinvention, innovation and inspiration

woman touching moss on tree earth day

Invest in Our Planet on Earth Day and Every Day

consumer shopping for monitors digital analytics

Digital Solutions Are Not a One-Off Cost

Bank head boys association headquarters renderings in Atlanta

Miller Zell Donates Space for New Bankhead Boys Association Home

Abstract icon representing the ecological call to recycle and reuse in the form of a pond with a recycling symbol in the middle of a beautiful untouched jungle

Miller Zell Pledges to Reduce Production Facility Landfill Waste by 50 Percent by 2030

Biltmore Miami Coral Gables Banking Facilities Forum

Miller Zell Excited to Discuss Great Guest Experiences at Banking Facilities Forum

online studying IDEO U student aerial view desktop

Miller Zell Associates Complete IDEO U Courses to Better Serve Clients

Packaging: Church's Chicken

Packaging: Church's Chicken

Hart Tool End Cap Display within Walmart Design Fixture

Optimal Execution: Hart Tool

Southern Methodist University Digital display Gallery 1911 Student Campus

Immersive Environments: SMU

Citizens in-store redesign

Scalable Design: Citizens

Keep Your Brand within REACH™

Stay on-brand with comprehensive program management and industry-leading technology.

Learn More