Miller Zell's
Privacy Policy

Introduction and Scope of this Privacy Policy

This Privacy Policy (the “Policy”) describes how Miller Zell Inc. ("Miller Zell" or "we", "us", or "our") collects, uses, and discloses personal information from www.millerzell.com. This privacy policy outlines the following:

1. What Personal Information Do We Collect?
   
   

2. From Where Do We Collect Personal Information?
   
   

3. How Do We Use Your Personal Information?
   
   

4. How Do We Use Cookies and Other Tracking Technologies?
   
   

5. How Do We Disclose Your Personal Information?
   
   

6. How Can You Exercise Your Privacy Rights and Choices?
   
   

7. How Can You Contact Miller Zell About Privacy Questions?
   
   

8. Other Privacy, Security and Legal Information.
   
   

9. Changes to this Policy.
   
   

10. Additional Information for Specific States.
    
    

11. Opt-out

2. From Where Do We Collect Personal Information?

FROM YOU

We collect Personal Information you provide to us. Examples:

• If you make a purchase on behalf of your company
• If you provide information on our site, even if you don’t complete the process or submit a form.
• If you contact our customer service team, including by phone.
• Our affiliate companies in the Miller Zell Group.
• Our service providers, contractors and vendors (such as advertising networks, fraud prevention companies and analytics companies).
• Online platforms and social media networks you use to interact with our advertisements, to interact with our influencers, or to log into your Miller Zell account and inquire about our services.
• Business partners who have your permission to share your data with us
• We gather certain information automatically when you visit our website (including apps) or interact with our advertisements and emails via cookies, pixels, web beacons, SDKs, and other tracking technologies. For details about what we collect and how we use this information, see the “Usage Information” and “How Do We Use Cookies and Other Tracking Technologies?” sections.

FROM THIRD PARTIES

We receive information about you from third parties. Examples:

• Our affiliate companies in the Miller Zell Group.
• Our service providers, contractors and vendors (such as advertising networks, fraud prevention companies and analytics companies).
• Online platforms and social media networks you use to interact with our advertisements, to interact with our influencers, or to log into your Miller Zell account and inquire about our services.
• Business partners who have your permission to share your data with us

AUTOMATICALLY

• We gather certain information automatically when you visit our website (including apps) or interact with our advertisements and emails via cookies, pixels, web beacons, SDKs, and other tracking technologies. For details about what we collect and how we use this information, see the “Usage Information” and “How Do We Use Cookies and Other Tracking Technologies?” sections.

4. How Do We Use Cookies and Other Tracking Technologies?

We use cookies, tags, pixels, beacons and other tracking technologies (collectively referred to as "Cookies"). Cookies are files stored on your computer's hard drive by your browser to enable the Website to remember you, your actions and preferences (such as login, language, font size and other display preferences) over a period of time. We also use Cookies to gather statistical information about use of the Website in order to improve its design and functionality, understand how the Website is used, and assist us with resolving questions. The Cookies may collect all these types of information even when you are not logged into your Miller Zell account.

We use third party analytics service providers, including Google Analytics and Google AdWords on the Website to collect Usage Information, to analyze how users use the Website—such as time spent on the website, pages visited, cart details (if any), mouse clicks, keystrokes, acquisitions, and other interactions—and to provide advertisements to you on other websites. You can learn about Google’s practices by going to www.google.com/policies/privacy/partners/, and exercise the opt-out provided by Google by downloading the Google Analytics opt-out browser add-on, available at https://tools.google.com/dlpage/gaoptout/.

Cookies also allow us to select which of our advertisements or offers are most likely to appeal to you and display them while you are on the Website. We may also use Cookies or other technologies in online advertising to track responses to our advertisements. We use third-party companies to measure and target advertisements on our behalf about services tailored to your interests. Most browsers accept Cookies automatically but allow you to disable them or be given the choice of declining or accepting a particular Cookie (or Cookies) from a particular website. You may also visit www.aboutadvertisements.info/choices/ and http://optout.networkadvertising.org/#/. In addition, if you prefer to opt out of having your information used for cookie-based ad targeting activities, you can visit the “Privacy Preference Center” link at the bottom of our websites.

5. How Do We Disclose Your Personal Information?

Except as described in this Policy, we will not disclose your personal information outside of Miller Zell.

BUSINESS PARTNERS

We disclose personal information to select business partners with your consent or at your direction (for example, if you allow them to contact you about their products, services or offers).

SERVICE PROVIDERS, CONTRACTORS AND VENDORS

We engage other companies to provide services to us or on our behalf, such as marketing, web analytics, chat support and functionality (including through conversational artificial intelligence), data analysis, credit card processing, shipping, providing customer service and fraud protection.

These providers have access only to such personal information as appropriate to perform their functions and are contractually obligated to maintain the confidentiality and security of your information. They are subject to appropriate contractual restrictions on how they use this information. Examples:

We disclose most of your data with cloud service and other technical and platform service providers.

We may disclose your Payment and Acquisition Information, Usage Information and other data to our fraud prevention providers and data analytics providers.

Additionally, we may disclose chat transcripts to our chat service provider for storage, customer service, and limited troubleshooting (as needed), otherwise your chat conversations are processed, disclosed, and retained solely for our own operational business purposes, such as training and further customer support.

GOVERNMENT, COURTS AND LAW ENFORCEMENT

We may disclose information about you to these parties to comply with legal and safety obligations as described above.

MERGER/ SALE ENTITIES

We may disclose personal information as part of a corporate transaction such as a merger or a sale of assets.

CONTENT YOU POST

In addition, any information you decide to post to public areas of the Website, such as message boards and feedback sections, becomes publicly available.

6. How Can You Exercise Your Privacy Rights and Choices?

UPDATING YOUR ACCOUNT INFORMATION

You can review and modify your account information at any time by calling Customer Service at (404) 691-7400.

OPTING OUT OF MARKETING COMMUNICATIONS

We provide you with several opportunities to opt-out of receiving our promotional communications and newsletters, including:

When you get a marketing email, click the “unsubscribe” button at the bottom of the email; or

For any other promotional communications, use the opt-out instructions contained in that communication.

If you opt out, we may still send you non-promotional messages, such as those about our ongoing business relations.

ACCESS, DELETE AND CORRECT INFORMATION WE HAVE ABOUT YOU

You can (1) request to know more about and access your personal information, including in a portable format, (2) request deletion of your personal information, and (3) request correction of inaccurate personal information. To request access or deletion of your personal information, please click the “Privacy Preference Center” link at the bottom of our website. You may also make a request by calling customer service at (404) 691-7400. To make a correction request call customer service at

(404) 691-7400. We may verify your request by asking you to provide information related to your recent interactions with us, such as your name or email address.

OPTING OUT OF TARGETED ADVERTISING, "SELLING" AND "SHARING"

As described in the “How Do We Use Cookies and Other Tracking Technologies?” section, we process (and allow others to process) personal information to show you targeted advertisements on non-Miller Zell websites and applications. We do this via cookies and other tracking technologies, or in some cases, we disclose certain information (such as your email address or phone number) to our advertising partners, who then translate this information into a unique identifier. This unique identifier is then used to show you advertisements that are more relevant to you across the web. This type of targeted advertising may be considered "selling" or "sharing" of personal information under certain state laws. You can opt out of having your information used for targeted advertising purposes by visiting the “Privacy Preference Center" link at the bottom of our websites. Please note that you will need to renew your opt-out choice at each Miller Zell-branded Website you visit, if you visit our Website with another device or browser, or if you clear your cookies. You may still see advertisements for Miller Zell on third-party websites and services, but they may be less relevant because they aren't based on your interests.

NON-DISCRIMINATION

We will not discriminate against you if you choose to exercise your privacy rights.

7. How Can You Contact Miller Zell?

If you have questions or comments about our privacy practices, please contact us by mail at the following address: 6100 Fulton Industrial Blvd SW, Atlanta GA 30336.

If you have questions about a service, please contact our Customer Service department.  You can reach Customer Service by phone at (404) 691-7400.

8. Other Privacy, Security and Legal Information

CHILDREN

We do not knowingly collect or solicit personal information from children under 13. We do not engage in commercial operations with anyone under the age of 18.

HOW DOES THIS POLICY APPLY TO INTERNATIONAL USERS?

The Website that links to this Policy is intended for users in the United States. If you choose to provide Miller Zell with your information, you consent to the transfer and storage of that information on our servers located in the United States. The information collected by Miller Zell may be subject to international and U.S. state and federal law. If you are accessing our Website from outside the U.S., please be advised that you are transferring your personal information to us in the United States where data protection and privacy laws may be different than the laws of your country. By using our Website, you consent to the transfer and use of your personal information in accordance with this Policy.

SECURITY

We use reasonable security procedures to protect your information. However, no data transferred over the Internet is guaranteed to be 100% secure. Personal information collected at our Website is stored in reasonably secure operating environments that are not available to the public. In order to help protect your personal information, you should be careful about providing your Miller Zell account password to others. If you become aware of any loss, theft or unauthorized use of your password, please contact Customer Service.

9. Changes to this Policy

We will update this Policy as needed to reflect changes in our services, the law and customer feedback. When we post changes to this Policy, we will revise the "last updated" date at the top. If there are material changes to this Policy or to how Miller Zell will use your personal information, we will provide you with additional notice by adding a statement to the Website. We encourage you to review this Policy regularly to remain informed about our information practices and the choices available to you.

10. Additional Information For Specific States

California, Colorado, Connecticut, Delaware, Iowa, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Texas, Utah, and Virginia have enacted consumer privacy laws that grant their residents certain rights and require additional disclosures (“State Laws”). If you are a resident of one of these states, this section applies to you.

ADDITIONAL DISCLOSURES.

Our Policy explains how we collect, use, and disclose information about you, as well as our targeted advertising and analytics practices. As required by certain State Laws, below we use two different tables to explain this same information, including the categories of personal information we collect (and have collected over the preceding 12 months), the types of entities to which we disclose such information, and the ways we use each category of information.

• Collection, Use, and Disclosure of Personal Information for Business Purposes

• Personal Information that we "Share, "Sell," or Use for "Targeted Advertising*
• Other Details about our Information Practices

We disclose the following categories of personal information to third parties for the purpose of engaging in targeted advertising and other marketing activities, including to expand the reach and effectiveness of our marketing campaigns. Although we do not collect funds for these disclosures, they may be considered “sales” or “sharing” or use of personal information for “targeted advertising” under certain State Laws.

As described in more detail in the “From Where Do We Collect Personal Information?” section, we collect personal information directly from you (for example, when you make a purchase of services), automatically when you visit our Website or interact with our emails, and from third-party sources such as business partners that co-host events with us.

We do not knowingly sell or share personal information about consumers under the age of 16.

We process personal information that is considered “sensitive” under certain State Laws. For example, we process your precise geolocation if you provide it for certain events. You may also self-disclose sensitive demographic information, such as sexual orientation and ethnicity, if you choose to participate in customer surveys and focus groups that help us provide and improve our services for a diverse range of individuals. We only collect this information with your consent or at your direction and for purposes permitted under the State Laws.

We retain personal information for as long as necessary to carry out the purposes for which we originally collected it and for other purposes described in this Policy. We retain personal information associated with your account for up to four years from your last interaction with us, unless a longer or shorter retention period is required by law, is necessary in the course of legal proceedings or is otherwise needed for a particular purpose under applicable law. Examples of ways you may "interact" with us and extend this timeline include the following: making an online purchase, opening or interacting with a marketing email from us, and writing a product review.

10.2. ADDITIONAL PRIVACY RIGHTS

As described in “How Can You Exercise Your Privacy Rights and Choices?” above, you have the right to request access to, and correction or deletion of, your personal information. You also have the right to opt out of “sharing” and “sales” and use of your personal information for targeted advertising. If you are a resident of certain states, including California, you can opt out by visiting our website with a legally recognized opt-out preference signal enabled, such as the Global Privacy Control. Please note that, depending on which opt-out preference signal you use, our processing of the signal may be limited to the specific browser or device that you are using. Please see above for more information about these privacy rights and other choices you have, how to exercise them, and how we will verify your requests.

• Authorized Agents
• Appeals
• Third Parties

If you reside in California, Colorado, Connecticut, Delaware, Montana, Nebraska, New Hampshire, New Jersey, or Oregon, you have the right to authorize another individual (an “authorized agent”) to submit certain privacy rights request on your behalf. If you are submitting a rights request as an authorized agent, we may require you to submit proof of your authorization to make the request, such as a valid power of attorney or proof that you have signed permission from the individual who is the subject of the request. Please do not provide any sensitive personal information in connection with this request, such as a driver's license or other government-issued ID. In some cases, we may contact the individual who is the subject of the request to verify their own identity or confirm you have permission to submit this request. To submit a request as an authorized agent, please contact us at (404) 691-7400.

If we deny your request, you may to appeal our decision by contacting us at (404) 691-7400. If you have concerns about the result of an appeal, you may contact the attorney general in the state where you reside.

If you are an Oregon resident, you have the right to obtain a list of third parties to whom we have disclosed personal information. To exercise that right, please call us at (404) 691-7400 with this request.

10.3. CALIFORNIA SHINE THE LIGHT

California law permits residents of California to request certain details about how their information is disclosed to third parties for direct marketing purposes. Under the law, a business must either provide this information or permit California residents to opt in to, or opt out of, this type of disclosure. We qualify for this alternative option. To opt out of having information about you disclosed to third parties for direct marketing purposes, please visit the “Privacy Preference Center[LC1] ” link at the bottom of our websites.

10.4 SHARING YOUR PERSONAL INFORMATION

In the preceding 12 months, we have disclosed the following categories of information for the business purposes described above:

• Identifiers
• Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)).
• Commercial Information
• Internet or other similar activity
• Geolocation data

We disclose these categories of personal information for business purposes to the following categories of third parties:

• Our partners
• Our service providers and other third parties that cannot use personal information collected by or on behalf of us for their purposes, including but not limited to advertising networks, business process outsourcing providers, internet service providers, data analytics providers, data processors and storage providers, operating systems and platforms, social networks, and consumer data resellers.
• Third parties to whom you or your agents authorize us to disclose your personal information in connection with the products or services we provide to you.

10.5 RIGHTS OF CALIFORNIA RESIDENTS

Pursuant to the CCPA, California residents have the right to submit requests for Access, Deletion, and Opt-Out, as set forth below, to Miller Zell. To submit these requests, please call (404) 691-7400 during our regular business hours of 8:30 am – 5:30 pm Eastern Time, Monday through Friday.

Miller Zell is prohibited from discriminating against in any way in response to your exercise of any of these rights. This means we will not:

• Deny you goods or services.
• Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
• Provide you a different level or quality of goods or services.
• Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.
• Offer a product enhancement or financial incentive that is contingent on you sharing personal information, unless that incentive is reasonably related to the value provided to us by that collection.

To ensure personal information security and prevent fraudulent requests, we may need to collect personal information and other information such as your name, email, or transaction history to verify your identity. Any authorized agents making requests on your behalf need to provide similar information for verification.

You have a right to request Miller Zell provide you with the following information, covering the 12 months preceding the date your request is submitted.

• The categories and specific pieces of personal information collected about you
• The categories of sources of the personal information collected about you
• The business or commercial purposes for collecting or selling your personal information
• The categories of third parties to whom we sold your personal information
• The categories of third parties to whom we disclosed your personal information for a business purpose

DELETION

You have the right to request Miller Zell to delete the personal information collected from you, subject to certain exceptions. Once we receive and confirm your verifiable request, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.

We may deny your deletion request if retaining the information is necessary for us or our service providers to:

• Complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you.
• Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
• Debug products to identify and repair errors that impair existing intended functionality.
• Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
• Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 seq.).
• Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information's deletion may likely render impossible or seriously impair the research's achievement, if you previously provided informed consent.
• Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
• Comply with a legal obligation.
• Make other internal and lawful uses of that information that are compatible with the context in which you provided it. 

Opt-out

Even though we do not sell your personal information as that term is commonly understood, you have the right to request that Miller Zell^® not provide your information that would in any way meet the definition of “sell your personal information” under California law. To exercise that right, please click here to opt-out or call (404) 691-7400 during our regular business hours of 8:30 am to 5:30 pm Eastern Time, Monday through Friday.