Miller Zell Helps Clients Challenged by COVID-19

Focus on providing safety and guidance for customers and associates

By Miller Zell

ATLANTA, April 16, 2020 – While Miller Zell recognizes that the COVID-19 pandemic has made “business as usual” impossible, we continue to focus on providing innovative solutions for our clients, many of whom are officially considered essential businesses.

“These are uniquely challenging times for everyone, both on a business level and on a personal one,” Miller Zell CEO Chip Miller said. “Our message is simple to our clients: What do you need? How can we help?”

At present, Miller Zell is completing a number of projects for clients that help manage the specific issues associated with guiding and protecting both customers and associates. These include custom branded hand sanitizer stations, shields for tellers/cashier lanes, floor markers to quantify a 6-foot social distance, window and door decals to direct for BOPIS or other online/in-store fulfillment and signage to communicate new hours, openings/closings and interior signage with “safe and clean” messaging.

No part of our society is untouched by the COVID-19 pandemic, and the general anxiety level is like nothing any of us have previously experienced. Miller Zell has spent nearly six decades helping retailers optimize their customer experience. Our plan is to continue that mission, both now and when our society emerges from this adversity, both stronger and smarter than before.

Visit for more information on in-store initiatives to ensure the safety, health and comfort of associates and shoppers or contact

About Miller Zell: 
Miller Zell is a retail experience solutions company. We partner with retailers to create the ideal customer experience in their stores, offering design, implementation, strategy and support that fosters sales growth amid a complex and changing marketplace. We deploy these solutions at scale, thereby minimizing client risk, cost and operational complexity.



TAGS Thought Leadership News Customer Experience Retail Strategy COVID-19

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