Culture is a business priority
5 minute read
When it comes to our retail clients, Miller Zell focuses on what is important to them: an exacting focus on thoughtful innovation, opti...
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Not just a piggy bank: Why banks still need branches
2 minute read
Bank and credit union customers more and more perform basic financial transactions over mobile, online or ATM channels, in large part b...
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Three Lessons From Committed Green Retailers
3 minute read
Going green is no longer an option. Based on what consumers want from brands, it’s now a necessity to remain competitive. In its “Globa...
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Creating a unique customer experience to drive 2019 success
3 minute read
The retail industry spent the last decade investing in and expanding “how” a customer can shop. Many were successful with what became t...
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Are your bank branches boring?
2 minute read
While Miller Zell can’t guarantee this presentation will cure that pesky double-chin, few people know more about transforming bank bran...
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A Look Back at 2018
3 minute read
At Miller Zell, this introspection uncovered a series of themes from 2018. The year saw our growth by strengthening client partnerships...
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How to Meet Customers’ Elevated Expectations During the Holidays
1 minute read
First, experts are projecting increased retail spending this holiday season. Second, demanding customers want seamless, personalized ex...
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3 Ways to Keep the Personal Touch in Brick-and-Mortar Retail
2 minute read
The good news is the so-called “Retail Apocalypse!” narrative is turning out to be another ghost story. It’s a dramatic, scary idea but...
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Retailers enhance shopper journey through storytelling
2 minute read
A J.P. Morgan analyst told CNBC that we could have the "best back-to-back [seasons] that the consumer has seen in five-plus years.” Sho...
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What does Prime Day mean for retailers other than Amazon?
7 minute read
When Amazon decided to invent a new holiday, we wondered if it would become the next thing in online shopping. Three years later, the a...
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Boomers or Bust
8 minute read
Facing greater competitive pressure, retailers are transforming the Store of the Future into a modern reality. Tactics such as a more f...
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Reach 100% of In-Store Customers
2 minute read
Every week, more than 100,000,000 people walk through Walmart’s doors. And, as they do, each of those millions pass through through the...
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Our Work Stars in NAPA’s New Ad
1 minute read
With a key emphasis on do-it-yourselfers, NAPA yellow, and the female shopper, Miller Zell designed a new environmental décor package. ...
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