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Orchestrating Restaurant Operations to Increase CX

Tina Chadwick for Modern Restaurant Management

Customer expectations are level set by their most advanced in-store and digital experiences. And those expectations mean:

  • Mobile apps automatically apply discounts and loyalty points
  • Signage clearly communicates information like designated areas for pickups, online orders and dine in
  • Packaging keeps hot food hot and cold food cold no matter the delivery distance 
  • Diners have a great experience regardless of staffing challenges