Revisiting: Retail Life in the Time of COVID-19

COVID-19 forced changes in how we manage public spaces.


Revisiting Retail Life in COVID19


Early in the COVID-19 pandemic, Miller Zell reviewed data regarding its impact on shopping in brick and mortar locations as well as consumer feelings about retail. In fall 2020, we revisited and updated this research. What stayed the same? And what changed?

Case Studies

View All


Scaling, executing a “store of the future”

View the Case Study

Southern Methodist University

Improving overall student experience

View the Case Study

Church's Refresh

A down home refresh

View the Case Study

Church's Menu Board

Menu board optimization

View the Case Study