The 5 Rs of Innovation at Scale

Responsible, cost-effective retail innovation is just like any other business practices. Base it in customer experience improvement and revenue generation.



Few retailers debate the need to innovate, but the critical question is how?

Download this eBook to see how to apply the 5 Rs to navigate the overflow of enticing technology and anchor your design in customer experience improvement.

Case Studies

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Truett's Chick-fil-A

A deliciously different experience

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Citizens Bank

Functional creativity in small spaces

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Customer-focused engineering

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Krispy Kreme

Heritage plus reinvention

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