Specialty Retail: Micro Center
Micro Center came to Miller Zell with a strong foundation in terms of revenue, growth, great associates and loyal customers. But it wanted more. It wanted to develop industry..
LSU Pet Clinic
LSU knew it wanted to honor and celebrate its donors inside its new Stephenson Pet Clinic, but it wasn’t sure how. It asked Miller Zell to conceptualize and then execute the..
Immersive Environments: SMU
SMU wanted to refresh and expand the potential utility of Centennial Hall, the atrium in the lower level of the Hughes-Trigg Student Center. Now called “Gallery 1911,” its purpose..
Enabling Omnichannel: Walmart
Walmart, always obsessive about innovating to meet customer wants and needs, asked Miller Zell to collaborate on executing a store of the future and then to take the lead scaling..
Retail Localization: Walmart
Walmart wanted to execute a national in-store signage program during the Back-to-School/College season that celebrated the major universities nearest each store location. The..
Product Launch: Church's Chicken
Church’s wanted a new chicken sandwich to live up to its tradition of down home deliciousness, which is why its executive chef spent over a year in development. When it attained..
QSR Branding: Church's Chicken®
Church’s wanted a brand refresh without the high cost of a complete overhaul or one too far removed from its legacy of down-home hospitality and delicious chicken. It wanted to..
QSR Design Optimization: Church's Chicken
Church’s menu boards were confusing to guests. With too many choices and configurations, customers often used the lower-priced window clings to make their orders. Church’s asked..
Retail CX: NAPA + COVID-19
As a leading provider of heavy-duty auto parts, NAPA was deemed an essential business during the COVID-19 pandemic. The pandemic created an abrupt shift in the dynamics of..
Campaign Management: Wells Fargo
Wells Fargo customizes graphics packages for its branches based on factors such as demographics, branch size, and branch type. Graphics refreshes run quarterly, and promotional..
Strategic Sourcing: Under Armour
Under Armour partners with a diverse group of retailers, so the types of graphics packages each needed varied widely. Each buyer was responsible for determining print quantities,..
REACH™ for Efficiency: NAPA
NAPA wanted to streamline its process for placing orders for individual stores, whether that was print, fixtures, decor, or new displays. The process of reviewing floorplans,..