A Collection of Our Work: Retail

Specialty Retail: Micro Center
Micro Center came to Miller Zell with a strong foundation in terms of revenue, growth, great associates and loyal customers. But it wanted more. It wanted to develop industry..

Scalable Design: Citizens
Citizens asked Miller Zell to provide a full-scale redesign of an existing in-store supermarket branch. They wanted to reinvigorate the experience to support a smaller hybrid..

Enabling Omnichannel: Walmart
Walmart, always obsessive about innovating to meet customer wants and needs, asked Miller Zell to collaborate on executing a store of the future and then to take the lead scaling..

Retail Localization: Walmart
Walmart wanted to execute a national in-store signage program during the Back-to-School/College season that celebrated the major universities nearest each store location. The..

Retail CX: NAPA + COVID-19
As a leading provider of heavy-duty auto parts, NAPA was deemed an essential business during the COVID-19 pandemic. The pandemic created an abrupt shift in the dynamics of..

Strategic Sourcing: Under Armour
Under Armour partners with a diverse group of retailers, so the types of graphics packages each needed varied widely. Each buyer was responsible for determining print quantities,..

REACH™ for Efficiency: NAPA
NAPA wanted to streamline its process for placing orders for individual stores, whether that was print, fixtures, decor, or new displays. The process of reviewing floorplans,..

Retail Design: Kefi
Kefi needed a partner to help it disrupt the retail toy industry. It wanted an innovative design that focused on its toys and felt like a playground. It sought an environment that..

Strategy & Design: NAPA
NAPA came to Miller Zell with a classic predicament. While its stores worked well for professional mechanics and seasoned gear-heads, they weren’t as appealing for average retail..

Strategy & Design: Reliant
Reliant leased Walmart’s tenant space as a storefront to sell energy and security plans, but it struggled to attract shoppers. Reliant needed distracted Walmart customers to stop..

Value Engineering: Petco
Petco partnered with Just Food for Dogs (JFFD), which handcrafts gourmet dog food, for a store-within-a-store concept. It built a JFFD concept store inside a Petco, but then came..

Value Engineering: Joann's
Joann approached Miller Zell with conceptual drawings for its flagship store. It needed a knowledgeable partner who could transform striking pictures into precisely engineered..