Insights | Miller Zell

How to Keep Up with Post-Pandemic Food-Shopping Pattern Changes

Written by Tina Chadwick | Mar 21, 2023 2:26:26 PM

Tina Chadwick for QSR Magazine

Since the outbreak of the pandemic, people's food-shopping patterns have undergone significant changes. With more people opting to cook at home, quick-service restaurants have had to adapt to the new reality.

Diners have developed new eating habits, so today’s quick-service restaurants must reconsider everything from interaction, signage, content, wayfinding, curbside pickup and more. If not executed strategically, it will negatively impact today's sales and tomorrow's purchase decisions.