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Blurring the Lines Between QSR and Retail

  • Retail
  • Blurring the Lines Between QSR and Retail

For Modern Restaurant Management

At first glance, factors influencing where to grab a quick bite to eat may seem different from those behind buying a new pair of shoes. Yet they share a similar objective – influencing and serving customers wherever they are and with whatever they want.

Modernizing customer experiences and maintaining satisfaction are top priorities for retail and restaurant owners. While distinct differences exist, here are some key best practices both can leverage to address growing consumer demands.

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Brian has 20 years of experience in marketing execution and data-driven marketing programs, helping brands get the attention of a highly distracted consumer. His passion for marketing and the consumer mindset has led him to Miller Zell, focused on helping restaurant brands address evolving guest habits and marketing challenges driven by industry disruption.