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Ron Lutz

With over 35 years of leadership experience, Ron's focus while at Miler Zell was acting as the voice of the customer as chief retail officer.

Brand Cross Pollination

The Crop-Up of Cross-Pollination – And Why It’s Here to Stay

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Latest Posts

Thinking Outside the Store

Signage in a Contactless Environment Ron Lutz for International Signage Association

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Through the Retail Lens: The Curbside Customer Experience

Customer evolution amid COVID-19 Ron Lutz for National Retail Federation

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Let The Wait Begin: How To Improve CX In Outside Lines

Taking care of queuing customers Ron Lutz for Retail TouchPoints

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How to Extend the Customer Experience to Outside Queues

Queue solutions for reopening stores Ron Lutz for Chain Store

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Popular Posts

Future of retail

The Future of Retail Over the Next Five Years

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