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Expertise

Read published expertise from Miller Zell's associates featured in various publications

How Physical Retailers Can Attract Today’s Multichannel Shopper

How Physical Retailers Can Attract Today’s Multichannel Shopper

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Latest Posts

COVID-19 Experiments: How to Succeed in Innovation and Rollout

Making COVID-19 Experiments a Seamless Experience: How to Succeed in Innovation and Rollout Tom Ertler for Total Retail COVID-19, without a doubt, prompted retailers to get the..

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The Crop-Up of Cross-Pollination – And Why It’s Here to Stay

Creative, unexpected retail pairings aren’t going away Ron Lutz for Retail Environments

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How Retailers Ensure In-Store Shopping is Worth the Trip in 2021

Optimizing the customer experience Chip Miller for Retail Customer Experience

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Thinking Outside the Store

Signage in a Contactless Environment Ron Lutz for International Signage Association

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Podcast: Creating More Value for Bank Branches

Sue Dowd for BAI Banking Strategies Enhancing the branded layer for the branch environment Sue Dowd, Miller Zell’s senior vice president of retail strategy, joins the BAI Banking..

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Through the Retail Lens: The Curbside Customer Experience

Customer evolution amid COVID-19 Ron Lutz for National Retail Federation

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How to Cater to Last-Minute Shoppers

Shopper Personality Profile Lise Wilson and Susan Brock for My Total Retail

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How the In-Branch Experience Can Better Meet Post-Pandemic Needs

75% of customers said physical branches matter Sue Dowd for Bank Business News

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How to Cater to Peak Season Shoppers

Christmas in July? No, Not Really. Lise Wilson and Susan Brock for My Total Retail Miller Zell's Lise Wilson and Susan Brock, VPs of retail strategy, identify four main types of..

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Popular Posts

Future of retail

The Future of Retail Over the Next Five Years

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