Evolving Consumer Sentiments
11 minute read
Consumer sentiments changed during the COVID-19 pandemic, and they will change again as society begins a process of reopening. Retailer...
READ MORE +
The Future of Branded Environments?
4 minute read
The first-annual “Miller Zell Innovation Scholarship” asked college students pursuing a degree in business, fashion merchandising, reta...
READ MORE +
The Digital Path Forward
7 minute read
The COVID-19 pandemic accelerated the adoption of in-store digital initiatives because of expediency. Those who had been digital leader...
READ MORE +
Lessons Learned
7 minute read
The COVID-19 pandemic presented myriad challenges to retailers and other businesses operating public spaces.
READ MORE +
Proud Goodbye to Miller Zell from Ron Lutz
5 minute read
Miller Zell EVP & Chief Retail Officer Ron Lutz announced his retirement from Miller Zell this month. We asked him to write a few words...
READ MORE +
Winning with Customers at Curbside
4 minute read
I enjoyed an opportunity recently to conduct a webinar for the International Signage Association on the rise of BOPIS (buy online, pick...
READ MORE +
COVID-19 Accelerates Need for Innovation
8 minute read
Before the COVID-19 pandemic disrupted people’s lives and the international economy, every retailer knew it needed to consistently inno...
READ MORE +
COVID-19: Values Over Transactions
5 minute read
Edelman’s 2020 “Trust Barometer” noted that 73 percent of its respondents believe “A company can take specific actions that both increa...
READ MORE +
Ready to Adopt the Latest Tech?
8 minute read
There were 4,500 exhibitors and 20,000 tech products at CES in January. Many were captivating. Some could become transformative in the ...
READ MORE +
Flash Over Substance Fails in Retail
4 minute read
Guest post written by our friend and retail consultant, Flora Delaney. It was March 2015, and my client needed help. The home improvem...
READ MORE +
Engagement: Employees and Shoppers
4 minute read
Miller Zell focuses on customer experience, trust and values when it comes to the work we do with our clients. These inspire customer e...
READ MORE +
Worried About an Economic Downturn?
5 minute read
Is the longest, consumer-led economic expansion in U.S. history running out of steam?
READ MORE +