Blog

Miller Zell’s latest thoughts on all things Retail

Read our blog posts to explore our latest thoughts on driving innovation in brick and mortar locations. Whether it’s meeting the expectations of today’s connected shopper or refreshing a chain of thousands, we have ideas to share.

Winning with Customers at Curbside 4 minute read

Winning with Customers at Curbside

I enjoyed an opportunity recently to conduct a webinar for the International Signage Association on the rise of BOPIS (buy online, pick...
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COVID-19 Accelerates Need for Innovation 8 minute read

COVID-19 Accelerates Need for Innovation

Before the COVID-19 pandemic disrupted people’s lives and the international economy, every retailer knew it needed to consistently inno...
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COVID-19: Values Over Transactions 5 minute read

COVID-19: Values Over Transactions

Edelman’s 2020 “Trust Barometer” noted that 73 percent of its respondents believe “A company can take specific actions that both increa...
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Ready to Adopt the Latest Tech? 8 minute read

Ready to Adopt the Latest Tech?

There were 4,500 exhibitors and 20,000 tech products at CES in January. Many were captivating. Some could become transformative in the ...
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Flash Over Substance Fails in Retail 4 minute read

Flash Over Substance Fails in Retail

Guest post written by our friend and retail consultant, Flora Delaney.  It was March 2015, and my client needed help. The home improvem...
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Engagement: Employees and Shoppers 4 minute read

Engagement: Employees and Shoppers

Miller Zell focuses on customer experience, trust and values when it comes to the work we do with our clients. These inspire customer e...
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Worried About an Economic Downturn? 5 minute read

Worried About an Economic Downturn?

Is the longest, consumer-led economic expansion in U.S. history running out of steam?
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