Blog

Miller Zell’s latest thoughts on all things Retail

Read our blog posts to explore our latest thoughts on driving innovation in brick and mortar locations. Whether it’s meeting the expectations of today’s connected shopper or refreshing a chain of thousands, we have ideas to share.

Renewing Focus on Long-Term Planning 9 minute read

Renewing Focus on Long-Term Planning

The COVID-19 pandemic forced many retailers to accelerate the adoption of their future plans, particularly digital innovations that red...
READ MORE +
Five Initiatives Retailers Should Focus on Right Now 10 minute read

Five Initiatives Retailers Should Focus on Right Now

The COVID-19 pandemic forced changes in how we manage public spaces. First, there was an urgent reaction based almost entirely on safet...
READ MORE +
COVID-19 Accelerates Need for Innovation 8 minute read

COVID-19 Accelerates Need for Innovation

Before the COVID-19 pandemic disrupted people’s lives and the international economy, every retailer knew it needed to consistently inno...
READ MORE +
Back-to-School, Holiday Shopping During COVID-19 8 minute read

Back-to-School, Holiday Shopping During COVID-19

Our nation and world are reopening in phases and with caution, so retailers are adopting new standards while also aspiring to create th...
READ MORE +
Creating Safe, Optimized Spaces for Customers and Associates 8 minute read

Creating Safe, Optimized Spaces for Customers and Associates

The Covid-19 pandemic shutdown provoked anxiety, frustration and uncertainty. The reopening, at least initially, won’t be much differen...
READ MORE +
Retailers Join Fight Against COVID-19 6 minute read

Retailers Join Fight Against COVID-19

Retailers are on the front lines of the both the battle against and ramifications from the COVID-19 pandemic.
READ MORE +
Euroshop 2020: A Retail Tour 10 minute read

Euroshop 2020: A Retail Tour

A crew from Miller Zell attended Euroshop 2020 in Dusseldorf and came away inspired by the potential for innovation in brick and mortar...
READ MORE +
Ready to Adopt the Latest Tech? 8 minute read

Ready to Adopt the Latest Tech?

There were 4,500 exhibitors and 20,000 tech products at CES in January. Many were captivating. Some could become transformative in the ...
READ MORE +
What's Top-of-Mind for Retailers in 2020? 8 minute read

What's Top-of-Mind for Retailers in 2020?

While every retailer enters 2020 with a specific set of priorities and challenges, Miller Zell has been hearing six on a regular basis.
READ MORE +
Beware of the “Guaranteed Savings Model” in Print Management 5 minute read

Beware of the “Guaranteed Savings Model” in Print Management

The name sounds so good: “Guaranteed Savings Model.” What could be better than the certainty of savings when deciding upon a print mana...
READ MORE +
Black Friday Releases the Foxes 6 minute read

Black Friday Releases the Foxes

The Black Friday to Cyber Monday shopping maelstrom took on added frenzy this year because of the late timing of Thanksgiving, which re...
READ MORE +
What Keeps Retailers Up at Night? 5 minute read

What Keeps Retailers Up at Night?

The nameless, faceless customers walk through your store. Some are unhappy, but you don’t know why. You don’t know them or what attract...
READ MORE +
Flash Over Substance Fails in Retail 4 minute read

Flash Over Substance Fails in Retail

Guest post written by our friend and retail consultant, Flora Delaney.  It was March 2015, and my client needed help. The home improvem...
READ MORE +
Worried About an Economic Downturn? 6 minute read

Worried About an Economic Downturn?

Is the longest, consumer-led economic expansion in U.S. history running out of steam?
READ MORE +
Back-to-School Shopping is a Two-Headed Beast 6 minute read

Back-to-School Shopping is a Two-Headed Beast

While we would never compare the gift-seeking festiveness of the holiday season in December to the back-to-school shopping frenzy of la...
READ MORE +
Miller Zell Design Saves Time and Money 5 minute read

Miller Zell Design Saves Time and Money

Fram oil filters created a classic TV commercial in the 1970s that concluded with a catchphrase: “Pay me now… or pay me later.” Either ...
READ MORE +
Searching for Innovation in a Midwestern Retail Hub 12 minute read

Searching for Innovation in a Midwestern Retail Hub

The idea began casually enough at Miller Zell’s Atlanta headquarters. Someone noted that a good number of “stores of the future” and “l...
READ MORE +
Creating a Unique Customer Experience to Drive 2019 Success 3 minute read

Creating a Unique Customer Experience to Drive 2019 Success

The retail industry spent the last decade investing in and expanding “how” a customer can shop. Many were successful with what became t...
READ MORE +
How to Meet Customers’ Elevated Expectations During the Holidays 1 minute read

How to Meet Customers’ Elevated Expectations During the Holidays

First, experts are projecting increased retail spending this holiday season. Second, demanding customers want seamless, personalized ex...
READ MORE +
Retailers Enhance Shopper Journey Through Storytelling 2 minute read

Retailers Enhance Shopper Journey Through Storytelling

A J.P. Morgan analyst told CNBC that we could have the "best back-to-back [seasons] that the consumer has seen in five-plus years.” Sho...
READ MORE +
What Does Prime Day Mean for Retailers Other Than Amazon? 7 minute read

What Does Prime Day Mean for Retailers Other Than Amazon?

When Amazon decided to invent a new holiday, we wondered if it would become the next thing in online shopping. Three years later, the a...
READ MORE +
Boomers or Bust 8 minute read

Boomers or Bust

Facing greater competitive pressure, retailers are transforming the Store of the Future into a modern reality. Tactics such as a more f...
READ MORE +