Renewing Focus on Long-Term Planning
9 minute read
The COVID-19 pandemic forced many retailers to accelerate the adoption of their future plans, particularly digital innovations that red...
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Five Initiatives Retailers Should Focus on Right Now
10 minute read
The COVID-19 pandemic forced changes in how we manage public spaces. First, there was an urgent reaction based almost entirely on safet...
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COVID-19 Accelerates Need for Innovation
8 minute read
Before the COVID-19 pandemic disrupted people’s lives and the international economy, every retailer knew it needed to consistently inno...
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Back-to-School, Holiday Shopping During COVID-19
8 minute read
Our nation and world are reopening in phases and with caution, so retailers are adopting new standards while also aspiring to create th...
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Creating Safe, Optimized Spaces for Customers and Associates
8 minute read
The Covid-19 pandemic shutdown provoked anxiety, frustration and uncertainty. The reopening, at least initially, won’t be much differen...
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Retailers Join Fight Against COVID-19
6 minute read
Retailers are on the front lines of the both the battle against and ramifications from the COVID-19 pandemic.
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Euroshop 2020: A Retail Tour
10 minute read
A crew from Miller Zell attended Euroshop 2020 in Dusseldorf and came away inspired by the potential for innovation in brick and mortar...
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Ready to Adopt the Latest Tech?
8 minute read
There were 4,500 exhibitors and 20,000 tech products at CES in January. Many were captivating. Some could become transformative in the ...
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What's Top-of-Mind for Retailers in 2020?
8 minute read
While every retailer enters 2020 with a specific set of priorities and challenges, Miller Zell has been hearing six on a regular basis.
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Beware of the “Guaranteed Savings Model” in Print Management
5 minute read
The name sounds so good: “Guaranteed Savings Model.” What could be better than the certainty of savings when deciding upon a print mana...
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Black Friday Releases the Foxes
6 minute read
The Black Friday to Cyber Monday shopping maelstrom took on added frenzy this year because of the late timing of Thanksgiving, which re...
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What Keeps Retailers Up at Night?
5 minute read
The nameless, faceless customers walk through your store. Some are unhappy, but you don’t know why. You don’t know them or what attract...
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Flash Over Substance Fails in Retail
4 minute read
Guest post written by our friend and retail consultant, Flora Delaney. It was March 2015, and my client needed help. The home improvem...
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Worried About an Economic Downturn?
6 minute read
Is the longest, consumer-led economic expansion in U.S. history running out of steam?
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Back-to-School Shopping is a Two-Headed Beast
6 minute read
While we would never compare the gift-seeking festiveness of the holiday season in December to the back-to-school shopping frenzy of la...
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Miller Zell Design Saves Time and Money
5 minute read
Fram oil filters created a classic TV commercial in the 1970s that concluded with a catchphrase: “Pay me now… or pay me later.” Either ...
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Searching for Innovation in a Midwestern Retail Hub
12 minute read
The idea began casually enough at Miller Zell’s Atlanta headquarters. Someone noted that a good number of “stores of the future” and “l...
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Creating a Unique Customer Experience to Drive 2019 Success
3 minute read
The retail industry spent the last decade investing in and expanding “how” a customer can shop. Many were successful with what became t...
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How to Meet Customers’ Elevated Expectations During the Holidays
1 minute read
First, experts are projecting increased retail spending this holiday season. Second, demanding customers want seamless, personalized ex...
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Retailers Enhance Shopper Journey Through Storytelling
2 minute read
A J.P. Morgan analyst told CNBC that we could have the "best back-to-back [seasons] that the consumer has seen in five-plus years.” Sho...
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What Does Prime Day Mean for Retailers Other Than Amazon?
7 minute read
When Amazon decided to invent a new holiday, we wondered if it would become the next thing in online shopping. Three years later, the a...
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Boomers or Bust
8 minute read
Facing greater competitive pressure, retailers are transforming the Store of the Future into a modern reality. Tactics such as a more f...
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