What Keeps Retailers Up at Night?
5 minute read
The nameless, faceless customers walk through your store. Some are unhappy, but you don’t know why. You don’t know them or what attract...
READ MORE +
Flash Over Substance Fails in Retail
4 minute read
Guest post written by our friend and retail consultant, Flora Delaney. It was March 2015, and my client needed help. The home improvem...
READ MORE +
Worried About an Economic Downturn?
6 minute read
Is the longest, consumer-led economic expansion in U.S. history running out of steam?
READ MORE +
Back-to-School Shopping is a Two-Headed Beast
6 minute read
While we would never compare the gift-seeking festiveness of the holiday season in December to the back-to-school shopping frenzy of la...
READ MORE +
Miller Zell Design Saves Time and Money
5 minute read
Fram oil filters created a classic TV commercial in the 1970s that concluded with a catchphrase: “Pay me now… or pay me later.” Either ...
READ MORE +
Searching for Innovation in a Midwestern Retail Hub
12 minute read
The idea began casually enough at Miller Zell’s Atlanta headquarters. Someone noted that a good number of “stores of the future” and “l...
READ MORE +
Creating a Unique Customer Experience to Drive 2019 Success
3 minute read
The retail industry spent the last decade investing in and expanding “how” a customer can shop. Many were successful with what became t...
READ MORE +
How to Meet Customers’ Elevated Expectations During the Holidays
1 minute read
First, experts are projecting increased retail spending this holiday season. Second, demanding customers want seamless, personalized ex...
READ MORE +
Retailers Enhance Shopper Journey Through Storytelling
2 minute read
A J.P. Morgan analyst told CNBC that we could have the "best back-to-back [seasons] that the consumer has seen in five-plus years.” Sho...
READ MORE +
What Does Prime Day Mean for Retailers Other Than Amazon?
7 minute read
When Amazon decided to invent a new holiday, we wondered if it would become the next thing in online shopping. Three years later, the a...
READ MORE +
Boomers or Bust
8 minute read
Facing greater competitive pressure, retailers are transforming the Store of the Future into a modern reality. Tactics such as a more f...
READ MORE +