Blog

Miller Zell’s latest thoughts on all things Retail

Read our blog posts to explore our latest thoughts on driving innovation in brick and mortar locations. Whether it’s meeting the expectations of today’s connected shopper or refreshing a chain of thousands, we have ideas to share.

QSR Design Must Meet Evolving Customer Expectations 9 minute read

QSR Design Must Meet Evolving Customer Expectations

It’s 2022, and three different customers want to order lunch from their favorite quick-serve restaurant. All three decide to use the QS...
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Renewing Focus on Long-Term Planning 9 minute read

Renewing Focus on Long-Term Planning

The COVID-19 pandemic forced many retailers to accelerate the adoption of their future plans, particularly digital innovations that red...
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How to Optimize QSR Menu Boards 7 minute read

How to Optimize QSR Menu Boards

When customers arrive at a quick-serve restaurant, whether they are using the drive-through or going inside, it’s fair to assume they a...
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Evolving Public Spaces in a Post-COVID-19 World 7 minute read

Evolving Public Spaces in a Post-COVID-19 World

It’s easy to say that the only certainty right now is uncertainty, as the societal reopening amid the COVID-19 pandemic so far has not ...
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COVID-19 Accelerates Need for Innovation 8 minute read

COVID-19 Accelerates Need for Innovation

Before the COVID-19 pandemic disrupted people’s lives and the international economy, every retailer knew it needed to consistently inno...
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Creating Safe, Optimized Spaces for Customers and Associates 8 minute read

Creating Safe, Optimized Spaces for Customers and Associates

The Covid-19 pandemic shutdown provoked anxiety, frustration and uncertainty. The reopening, at least initially, won’t be much differen...
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Ready to Adopt the Latest Tech? 8 minute read

Ready to Adopt the Latest Tech?

There were 4,500 exhibitors and 20,000 tech products at CES in January. Many were captivating. Some could become transformative in the ...
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Worried About an Economic Downturn? 5 minute read

Worried About an Economic Downturn?

Is the longest, consumer-led economic expansion in U.S. history running out of steam?
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Miller Zell Design Saves Time and Money 5 minute read

Miller Zell Design Saves Time and Money

Fram oil filters created a classic TV commercial in the 1970s that concluded with a catchphrase: “Pay me now… or pay me later.” Either ...
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3 Ways to Keep the Personal Touch in Brick-and-Mortar Retail 2 minute read

3 Ways to Keep the Personal Touch in Brick-and-Mortar Retail

The good news is the so-called “Retail Apocalypse!” narrative is turning out to be another ghost story. It’s a dramatic, scary idea but...
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