Blog

Miller Zell’s latest thoughts on all things Retail

Read our blog posts to explore our latest thoughts on driving innovation in brick and mortar locations. Whether it’s meeting the expectations of today’s connected shopper or refreshing a chain of thousands, we have ideas to share.

QSR Design Must Meet Evolving Customer Expectations 9 minute read

QSR Design Must Meet Evolving Customer Expectations

It’s 2022, and three different customers want to order lunch from their favorite quick-serve restaurant. All three decide to use the QS...
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Renewing Focus on Long-Term Planning 9 minute read

Renewing Focus on Long-Term Planning

The COVID-19 pandemic forced many retailers to accelerate the adoption of their future plans, particularly digital innovations that red...
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Evolving Trip Missions During Pandemic 9 minute read

Evolving Trip Missions During Pandemic

The COVID-19 pandemic hammered two cornerstones of retail success: traffic and dwell time. Since March, stores have been forced to redu...
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How to Optimize QSR Menu Boards 7 minute read

How to Optimize QSR Menu Boards

When customers arrive at a quick-serve restaurant, whether they are using the drive-through or going inside, it’s fair to assume they a...
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Evolving Public Spaces in a Post-COVID-19 World 7 minute read

Evolving Public Spaces in a Post-COVID-19 World

It’s easy to say that the only certainty right now is uncertainty, as the societal reopening amid the COVID-19 pandemic so far has not ...
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COVID-19 Accelerates Need for Innovation 8 minute read

COVID-19 Accelerates Need for Innovation

Before the COVID-19 pandemic disrupted people’s lives and the international economy, every retailer knew it needed to consistently inno...
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Back-to-School, Holiday Shopping During COVID-19 8 minute read

Back-to-School, Holiday Shopping During COVID-19

Our nation and world are reopening in phases and with caution, so retailers are adopting new standards while also aspiring to create th...
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Emotional Intelligence and Store Design 7 minute read

Emotional Intelligence and Store Design

The tired dad pulls up to the drive-through window to pick up his family’s dinner, his two young children screaming in the back seat. T...
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Euroshop 2020: A Retail Tour 10 minute read

Euroshop 2020: A Retail Tour

A crew from Miller Zell attended Euroshop 2020 in Dusseldorf and came away inspired by the potential for innovation in brick and mortar...
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Ready to Adopt the Latest Tech? 8 minute read

Ready to Adopt the Latest Tech?

There were 4,500 exhibitors and 20,000 tech products at CES in January. Many were captivating. Some could become transformative in the ...
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Black Friday Releases the Foxes 6 minute read

Black Friday Releases the Foxes

The Black Friday to Cyber Monday shopping maelstrom took on added frenzy this year because of the late timing of Thanksgiving, which re...
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Worried About an Economic Downturn? 5 minute read

Worried About an Economic Downturn?

Is the longest, consumer-led economic expansion in U.S. history running out of steam?
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