Lessons Learned
7 minute read
The COVID-19 pandemic presented myriad challenges to retailers and other businesses operating public spaces.
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Reflecting on 2020 and What Lies Ahead
5 minute read
No question, 2020 has been an unprecedented, anxious year, for people and businesses. Yet as we at Miller Zell reflect on what 2020 ent...
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What She Didn’t Say
5 minute read
I was honored to be interviewed on a podcast last month by Terry Badger from the financial services industry think tank, @BAI_Info (BAI...
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Renewing Focus on Long-Term Planning
9 minute read
The COVID-19 pandemic forced many retailers to accelerate the adoption of their future plans, particularly digital innovations that red...
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Evolving Public Spaces in a Post-COVID-19 World
7 minute read
It’s easy to say that the only certainty right now is uncertainty, as the societal reopening amid the COVID-19 pandemic so far has not ...
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Back-to-School, Holiday Shopping During COVID-19
8 minute read
Our nation and world are reopening in phases and with caution, so retailers are adopting new standards while also aspiring to create th...
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Creating Safe, Optimized Spaces for Customers and Associates
8 minute read
The Covid-19 pandemic shutdown provoked anxiety, frustration and uncertainty. The reopening, at least initially, won’t be much differen...
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Not Just a Piggy Bank: Why Banks Still Need Branches
2 minute read
Bank and credit union customers more and more perform basic financial transactions over mobile, online or ATM channels, in large part b...
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Are Your Bank Branches Boring?
2 minute read
While Miller Zell can’t guarantee this presentation will cure that pesky double-chin, few people know more about transforming bank bran...
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