What is Great Project Management for Branded Environments?
Décor & Fixtures: How to Ensure Your Environmental Refresh Succeeds
Successful environmental branding requires outstanding décor and fixtures, which need to be both delightful and purposeful.
Creative Services: The Secret to Scalable Design
Environmental design is art, but it’s art with a singular purpose: Optimizing your brand and customer experience to build loyalty.
Three Key Concepts from Campus Facilities Summit
In 2019, Miller Zell met with athletic administrators from an elite Power Five program. When we described our half-century-plus of experience designing and executing innovative..
Make Sure Your Environmental Design Delivers ROI
It’s common for environmental design conversations to start with structures and spaces. But when banking clients asked us to figure out how to set up branches in grocery stores,..
End-to-End Service: No “Handoffs,” from Ideation to Installation
Some companies do retail research. Some offer environmental design. Others focus on print, décor, POP or hardware production. Still others focus on digital kiosks.
Earth Day 2021: Sustainability Is Good Business
Edelman’s 2021 “Trust Barometer” arrived at an interesting conclusion, one that would have been difficult to imagine a decade ago. Page 6 of its report is headlined, “Business..
The Digital Path Forward
The COVID-19 pandemic accelerated the adoption of in-store digital initiatives because of expediency. Those who had been digital leaders found themselves ahead of the curve, while..
QSR Design Must Meet Evolving Customer Expectations
It’s 2022, and three different customers want to order lunch from their favorite quick-serve restaurant. All three decide to use the QSR’s app. Customer one is in a hurry. He also..
Architects Offer Guidance for Environmental Design
Environmental build/renovation, from initial concepts to installation completion, can be a twisting and complicated process. Major projects typically involve architects,..
COVID-19 Accelerates Need for Innovation
Before the COVID-19 pandemic disrupted people’s lives and the international economy, every retailer knew it needed to consistently innovate in order to stay ahead of its..
Back-to-School, Holiday Shopping During COVID-19
Our nation and world are reopening in phases and with caution, so retailers are adopting new standards while also aspiring to create the best possible customer experience.
Emotional Intelligence and Store Design
The tired dad pulls up to the drive-through window to pick up his family’s dinner, his two young children screaming in the back seat. The associate hands the man his food. Then..
Ready to Adopt the Latest Tech?
There were 4,500 exhibitors and 20,000 tech products at CES in January. Many were captivating. Some could become transformative in the industry. Digital innovation is..
How Do Retailers Meet the Expectations of Multiple Generations?
Millennials are now the largest adult generation in the United States, but Baby Boomers possess more than half of household wealth. Yet Generation Z is entering adulthood and it..
Worried About an Economic Downturn?
Is the longest, consumer-led economic expansion in U.S. history running out of steam?
