The Future of Retail: Innovative Thoughts for 2023 and Beyond
Five Areas of Focus for Branded Environments in Peak Season
Customer wants and needs have evolved since January. We know this because we wrote about them eight months ago, and consumer sentiments and the economic outlook are much different..
The Metaverse is the Next Touchpoint of Omnichannel
The morning of Miller Zell’s Metaverse event on Aug. 11, I got dressed thinking, “I’d rather be choosing a very cool outfit with a jet pack or wings or shoes that play music with..
Five Ways for Grocery to Serve its Evolving Customers
The pandemic transformed the grocery store with an unprecedented urgency. By necessity, customer behavior and needs changed, and the fragility of supply chains and importance of..
Sales and Selfies, What Stores Are Selling Now (Hint: It’s Not Just Products)
Not that long ago, if I were to tell you that a plant store would make a video of their plants being delivered, and that their customers would watch it – even if it was in the..
Ten “Must-Dos” for Retail Design at Scale
Great retail design based upon strategic research and focused consumer insights is a critical starting point for developing branded environments. But it’s only a starting point...
Understanding the Variety of Retail Design Projects
A well-designed retail environment is crucial to the success of your business. The way customers perceive your brand inside a store depends on the physical experience they have..