Miller Zell Blog | Customer Experience

Searching for Innovation in a Midwestern Retail Hub

The idea began casually enough at Miller Zell’s Atlanta headquarters. Someone noted that a good number of “stores of the future” and “l...

The retail industry spent the last decade investing in and expanding “how” a customer can shop. Many were successful with what became t...

The good news is the so-called “Retail Apocalypse!” narrative is turning out to be another ghost story. It’s a dramatic, scary idea but...

A J.P. Morgan analyst told CNBC that we could have the "best back-to-back [seasons] that the consumer has seen in five-plus years.” Sho...

With a key emphasis on do-it-yourselfers, NAPA yellow, and the female shopper, Miller Zell designed a new environmental décor package. ...