Giving Thanks Amid the Challenges of 2020
QSR Design Must Meet Evolving Customer Expectations
It’s 2022, and three different customers want to order lunch from their favorite quick-serve restaurant. All three decide to use the QSR’s app. Customer one is in a hurry. He also..
Renewing Focus on Long-Term Planning
The COVID-19 pandemic forced many retailers to accelerate the adoption of their future plans, particularly digital innovations that reduced person-to-person contact. Kicking the..
Five Initiatives Retailers Should Focus on Right Now
The COVID-19 pandemic forced changes in how we manage public spaces. First, there was an urgent reaction based almost entirely on safety and uncertainty. Then there was a..
Architects Offer Guidance for Environmental Design
Environmental build/renovation, from initial concepts to installation completion, can be a twisting and complicated process. Major projects typically involve architects,..
Evolving Trip Missions During Pandemic
The COVID-19 pandemic hammered two cornerstones of retail success: traffic and dwell time. Since March, stores have been forced to reduce capacity in order to support social..
How to Optimize QSR Menu Boards
When customers arrive at a quick-serve restaurant, whether they are using the drive-through or going inside, it’s fair to assume they are hungry. This means the client’s first..
