Branch and Graphics Design

Our Financial Services & Retail Banking Team’s approach incorporates the skill sets and knowledge that come from Miller Zell’s decades of customer research, creative work and implementation experience in traditional retail.

The branch is a powerful relationship-building platform. Every aspect of what we do focuses on this whether the challenge is merchandising financial services, reducing perceived wait times or creating a pleasant and informative branded environment.

We have used our retail experience to solve challenges like:

• Complete design of customer-facing interior areas
• Cross-merchandising multiple financial products
• Value engineering existing merchandising programs
• Creating and managing digital signage content

Managing Hundreds of Locations

Since Miller Zell is vertically integrated, the team can tap a range of internal resources from primary customer research to printing to fixture production to warehousing to installation and call center support.

Common issues we address include:

• Fast-track re-branding of acquisitions
• Graphics, POP and fixtures production and logistics for thousands of locations
• Planning and attribute management by individual branch
• Branch surveys, installation and compliance reporting
• Consolidation and kitting of multiple components

The list goes on, but in all cases we provide services with a holistic view of branch performance from design to execution.

Financial Services Case Studies

• H&R Block
• H&R Block Kiosk
• Kroger Personal Finance
• National City Bank

Other Financial Services Clients

Bank of America
Citizens Financial Group
Danvers Bank
H&R Block
Kroger Personal Finance
M&T Bank
National City Bank
RBC Financial Group
Regions Bank
SunTrust
TD Ameritrade
UMB
US Bank
Wells Fargo